Tennessee's 5-Star Roofer

We had a roof leak that developed after the bad ice storm. We were able to get a same day appointment. Chris Sprankle was timely, knowledgeable, and great to work with! He walked through the documentation videos and repair process and answered all of my questions, and he was able to get an immediate fix in quickly while also outlining additional suggested repairs including timelines. Highly recommended!

Will and Underdog Roofing are heroes! Had a unique situation with a customer who hired a "professional" lighting company to hang holiday wreaths, but they failed... and caused significant damage to the exterior siding of the home. Will and the Underdog Roofing team responded immediately and performed repairs prior to a nearing rain storm = heroes! Communication was excellent, and their workmanship is stellar. Cannot recommend this team enough! Thank you!!

The BESt!!! I called Sat night, not AI, not message taker, but real co answered phone! Heard my repair need, scheduled Mon 7 am estimate! That unheard of in this ice emergency state of affairs-Nashville now. Mon am Von arrived 7 am on dot!!! Polite, professional, hi emotional intelligence, very knowledgable -roofing!!! Immediately identified my roof issue. DID NOT try over sell me anything!!! Just honest, to point solution. He would not let me give him even a tip for such prompt response/estimate. I never been happier find try fair honest knowledgable roof company. Blessings & gratitude!!! Jean

Underdog Roofing helped us through our hail‑damage claim and made it much easier than I expected. From the first visit to the final cleanup, everything was smooth and straightforward. Big shout‑out to Chase Sillars he was super helpful the entire time. He gave us lots of options for our roofing color and was able to supply address to look at the colors in person. He was very responsive in getting us all the information we needed, even after the work was done. Jesse K. and crew did great work, the roof looks awesome, and they cleaned up so well you’d never know they were here. If you’re dealing with storm or hail damage, these are definitely the people you want handling it.

What do Underdog Roofing, Costco, Trader Joe’s, and Nordstrom’s have in common? All three offer excellent customer service, quality products, and professional integrity. I needed a new roof not because of hail damage, but because my previous roof was worn down. That meant I would forego insurance and foot the entire bill for my roof. Gathering bids from seven different companies (and thwarting many “ambulance roofers” who swarmed around my door after a hail storm) allowed me to compare sales techniques, price points, and products. Underdog differentiated itself from their competition by their attention to detail. Generally speaking, I found most roofing representatives presented a cookie-cutter approach to replacing the roof. However, Underdog’s representative inspected my roof as did the others, but he noticed an issue regarding my chimney’s siding and my gutters guards that other companies did not. He sat down with me, showed me pictures of my roof and meticulously explained their process of re-roofing, emphasizing their particular method of removing old materials and cleaning up. Unlike other representatives, he was thorough in his explanation and did not engage in sale’s gimmicks. I chose Underdog because they are a local company and their representative earned my trust by proclaiming how important they valued their reputation for quality and service and would work to impress me. I researched the company on the internet, as well as the product they were selling me. Everything came out stellar, so I hired them. They did not disappoint. The representative visited with me a second time to go over any questions I had about the contract and to show me samples and pictures so that I was sure of my choice of shingle color. The contract included a section of what to know and expect during the roof replacement. That helped me prepare my home and yard for their arrival. He listened to my concerns and eased my worries about the process. We worked out a price point that fit my budget. (Note: most companies did not do that.) The replacement went very well. They arrived on time, the crew worked like synchronized swimmers all day, and by the time they left at sundown, I had a new roof and a noticeably clean yard. I scoured my yard a few times to find a single handful of debris. Amazing! The workers respected my property and plants and were polite whenever I interacted with them. Later, another representative came out to inspect the quality of their work to ensure it met their professional standards. Within the week, I noticed a couple concerns relating to my gutter guards. They immediately responded and fixed the issues, going far above and beyond what I expected. In my experience, Underdog Roofing actually practices a solid customer first strategy. If you have a choice of roofing companies, without reservation, I highly recommend Underdog Roofing.

After posting a poor Google review I was immediately contacted by the owner who apologized for my concerns and vowed to become personally involved in my home repair. He contacted us to schedule a new appointment and was very thorough in ensuring the our siding was repaired successfully. After the repair they made sure to come out for a final inspection before billing us. We couldn't be happier with the results and even more impressed with the personal attention we received. Changed my Google review to a perfect 5 stars!

Highly recommend underdog roofing. I noticed I had a leak this afternoon gave them a call. They sent Chris out within a couple of hours. Chris was great - nice, personable, and knowledgeable. Chris was able to take care of the issue within a few minutes. I will call them in the future if I have any roof issues.

⭐️⭐️⭐️⭐️⭐️ Underdog Roofing is fantastic. Von was very professional, clear, and easy to work with from start to finish. I’m a repeat customer because they consistently do a great job, and they always leave the area clean and free of nails. Highly recommend!

I could not be more pleased with my experience with Underdog Roofing. Von and Chris were highly professional, answered my questions, and did a fantastic job on my roof repair. Both Von and Chris knew what needed to be done to make the repair, did it and explained it all. When I put my request on Angi, Underdog roofing was the first company to respond and came out immediately. Very impressive!!! Von and Chris are the best professionals in the roofing business that I have met. If you need a roof replaced or repaired, call Underdog and ask for Von and Chris. You will not be disappointed.