INFO

FAQs

Clear answers to common questions about roofing, gutters, siding, windows, insurance, financing, and what it’s like to work with Underdog Roofing.

General Questions

Do you work with both residential and commercial properties?
Yes. Underdog Roofing provides roofing, gutter, siding, and window services for both residential and commercial properties throughout Greater Nashville and Chattanooga.
We serve Greater Nashville and surrounding communities, as well as the Chattanooga area and nearby regions.
 
Greater Nashville including: Belle Meade, Bellevue, Brentwood, Chapel Hill, College Grove, Columbia, Dickson, Eagleville, Fairview, Forest Hills, Franklin, Green Hills, Hendersonville, Murfreesboro, Nashville, Nolensville, Spring Hill, and Thompson Station.
 
Chattanooga, including: Apison, Brainerd, Chattanooga, Cleveland, Collegedale, East Brainard, East Lake, East Ridge, Fort Oglethorpe, Graysville, Hamilton, Harrison, Hixon, Lookout Valley, Lookout Mountain, North Shore, Ooltewah, Red Bank, Rossville, Signal Mountain, Soddy-Daisy, Twin Brook, and Tyner.
 
If you’re unsure whether you’re in our service area, feel free to contact us.
Yes. Underdog Roofing is fully licensed, bonded, and insured. We also operate as a General Contractor, ensuring professional standards and client protection.
You can Book an Appointment or Request a Free Estimate online, or contact us directly by phone or email. We’ll walk you through the next steps clearly and without pressure.

Roofing Questions

How do I know if I need a roof repair or a full replacement?

A professional inspection is the best place to start. Our team evaluates your roof’s condition, age, and any visible damage to determine whether a targeted repair or a full replacement is the most effective long-term solution.

We install a wide range of residential and commercial roofing materials, including architectural asphalt shingles, standing-seam metal, natural and synthetic slate, clay tile, cedar shake, and flat roofing systems such as TPO, EPDM, and modified bitumen.

A high-performing roof is more than just shingles. A complete roofing system includes underlayment, flashing, ventilation, and manufacturer-matched components that work together to prevent leaks, improve efficiency, and extend your roof’s lifespan.

Roof lifespan varies by material. Architectural shingles typically last 25–50 years, while premium materials like slate, clay tile, copper, and zinc can last 75–100+ years when properly installed and maintained. We help you compare long-term value—not just upfront cost.

Yes. All roofing projects include a 5-year workmanship warranty, with options to extend coverage up to 25 years. Many roofing products also include manufacturer warranties of up to 50 years for added peace of mind.

The right material depends on your structure, budget, long-term goals, and aesthetic preferences. We walk you through performance differences, lifespan expectations, and warranty options so you can make an informed decision.

Architectural asphalt shingles are a durable and cost-effective option that typically lasts 25–50 years. Luxury materials like natural slate, clay tile, copper, or titanium-zinc can last 75–100+ years and offer enhanced durability, impact resistance, and distinctive architectural appeal.

Yes. In addition to traditional asphalt and metal roofing, we install premium materials including Vermont slate, Ludowici clay tile, DaVinci synthetic shake, cedar, copper, and titanium-zinc systems for homeowners seeking long-term performance and architectural distinction.

Most residential roof replacements can be completed in 1 to 2 days, depending on the size, materials, and weather. Commercial timelines vary based on scope.

We install flat- and low-slope commercial systems, including TPO, EPDM, PVC, and modified bitumen, as well as standing-seam metal roofing. Our team works with leading manufacturers to ensure durability, compliance, and long-term performance.

Yes. Underdog Roofing specializes in insurance restoration and works directly with insurance providers to help ensure accurate scopes, fair coverage, and quality repairs or replacements.

Gutter Questions

Do you install seamless gutters?
Yes. We install seamless gutter systems designed for proper water flow, durability, and a clean appearance.
Yes. Gutter screens and protection systems are available to help reduce debris buildup and maintenance needs.
Most properties benefit from gutter inspection and maintenance once or twice per year, depending on tree coverage and weather conditions.

Siding Questions

When should siding be replaced?
Common signs include cracking, warping, moisture damage, fading, or rising energy costs. An inspection can help determine whether repair or replacement is needed.
We work with trusted manufacturers, including James Hardie and Royal Siding, to offer durable, low-maintenance siding options.
Properly installed siding can help improve insulation, reduce drafts, and protect against moisture intrusion.

Window Questions

When should windows be replaced?
If windows are drafty, fogging between panes, difficult to open, or allowing moisture intrusion, replacement is often the best solution.
Yes. Modern, energy-efficient windows can significantly reduce heat loss and air leakage when properly installed.
We partner with trusted manufacturers, including Pella Windows, to ensure quality products and dependable warranties.

Insurance & Restoration Questions

Do you work with insurance claims?
Yes. Underdog Roofing specializes in insurance restoration and works directly with insurance companies to help ensure accurate scopes and fair coverage.
Yes, when needed. We help communicate damage details and scope to support a smoother claims process.

Financing Questions

Do you offer financing options?
Yes. We offer Flexible Financing Options through trusted partners to help make projects more manageable.
No. Exploring Financing Options does not commit you to moving forward with a project.
No. All projects receive the same quality of work and warranty protection, regardless of payment method.

Project Questions

Do you provide detailed estimates?
Yes. We provide transparent, thorough Estimates with full material breakdowns and scope clarity—no hidden surprises.
We use professional tear-off processes and equipment, such as the Equipter debris management system, to protect landscaping and surrounding areas.
Our experienced, professional crews handle all installations. We do not cut corners or rush work.

Referrals & Reviews

Do you offer a referral program?
Yes. For each referral that results in a completed full roof replacement, the referrer receives a $100 gift card, and the referred customer receives a $100 discount. Learn more about our Referral Program.
We welcome feedback and encourage customers to leave reviews on Google. Your experience helps others make informed decisions.